Support Center

Sending a Fax with Vestalink

Last Updated: Feb 28, 2014 04:31PM PST
To send a fax using Vestalink Digital Faxing, log in to your Web Portal and click on the Faxing button in the navigation bar on the left.
After opening the Faxing page, you will be presented with a form that allows you to define the number you are faxing to and what you want the printed Caller ID on your fax to be. Here is what the page looks like:

 Upload the desired document and press Send Fax Now to send the file. We also include a record of faxes (seen at the bottom) that will show you when and where you sent the fax as well as what it's status is.

Vestalink supports documents in the following format:

Adobe PDF, Microsoft Word (doc, docx), HTML, Microsoft Excel (xls, xlsx), Rich Text Format (rtf), Text (txt), GIF Image (gif), JPEG Image (jpeg, jpg), Tagged Image File Format (tiff, tif). Outbound faxing will contribute to your overall account usage.

Each outbound page counts as 10 minutes of usage, which is an important consideration for customers on Basic service with the 500 or 2000 minute limit.

If you have any questions about sending documents through the Digital Faxing system feel free to contact us as we would be happy to further assist you!


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