Support Center

Fixing the Obihai Adapter "Error 400"

Last Updated: Feb 28, 2014 04:14PM PST
One of the errors Obi adapter users may experience when configuring their equipment for use with our service for the first time is an Error 400 when attempting to make an outbound call.

The easiest solution to this error is to use port 8891 instead of 5060 when entering the SIP credentials into your device from the Softphone/BYOD tab of the Vestalink web portal.

If you are experiencing any other trouble using an Obihai device with our service, please contact us as we would be happy to help you in getting that issue resolved!

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