Support Center

Vestalink Beta Program

Last Updated: Mar 21, 2014 11:36AM PDT
Welcome to the Vestalink Open Beta Program.

The beta testing program allows our clients early access to feature enhancements.

To become a beta tester you first agree to these terms

  1. Vestalink has developed new software including modifications, enhancements, improvements, updates, additions, derivative works, documentation and related material ("Software").
  2. Vestalink desires that the Software be tested prior to general release.
  3. Client wishes to serve as a Beta tester  for such Software;

NOW, THEREFORE, in consideration of the mutual covenants and premises herein contained, the parties hereto agree as follows:

Software is prerelease code and is not at the level of performance or compatibility of a final, generally available product offering. Software may not operate correctly and may be substantially modified prior to first commercial shipment, or withdrawn. Software is provided "AS IS" without warranty of any kind. The entire risk arising out of the use or performance of Software remains with Client. In no event shall Vestalink be liable for any damage whatsoever arising out of the use of or inability to use Software, even if Vestalink has been advised of the possibility of such damages.

A Backup method of 911 services is required if you use the Beta platform.  911 will work on the beta platform normally but in the event of a software error we are ultimately not responsible for calls placed on the beta platform to 911. 

The beta platform is for technically advanced users, we will not provide any technical support to Beta users other than responding to bug reports.
If you agree to these terms please follow the Instructions below.

Login to the beta platform using your Vestalink username and password

Browse to Account -> Settings: and toggle “Beta Testing” On

(note: a refresh numbers link will appear, you must press this anytime you add or delete a number)

The beta sip testing servers are located at

Update your devices to point to this address instead of

 If you are using the CloudSoftphone app you will need to go to the settings and select “reset application”
Then rescan the QR code on the Mobile app page found at Devices -> Mobile App

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